In some cases, the app may be unable to compress a PDF. This often happens when the file already contains optimized images, as further compression would reduce the quality below an acceptable level. In other situations, an error may occur during the compression process. If you are experiencing issues, please contact us at our support email.
If you’re not satisfied with your purchase, you may be able to request a refund through Apple. Refunds for apps are handled directly by Apple, and approval is subject to their policies. To request a refund, please visit: Request a refund for apps or content you've bought from Apple.
You can access the app settings from the Lightweight PDF 2 menu. In this window, you can adjust compression levels to control the balance between file size and quality. You can also choose your preferred saving method: Dialog Window for manual saving, or Overwrite for automatic saving.
If you have any questions, please contact us at .